How To & FAQs

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Support for Starz: » How To & FAQs

These pages are currently being updated with relevant info ~ Please come back and check at the start of the Autumn 2010 term

FAQs and How Tos

If you can't find a resolution here nor in the help files gallery ...

...Contact the ict service ictservicedesk@ict.cambsed.net giving as much information as possible to help us resolve your issue.

FAQs

Q. I'm having problems using some areas of Starz...

Q. I want to send an email to all the pupils in my class...

Q. Users Can't Log-in

A. Is your system up to date?
Make sure you are not using I.E.6!

Check your settings here

Also see our Helpfile document to enable Javascript Runtime Environment

A. Have they all been added to your class community?
See: How Tos list below

A. Has their password been changed or forgotten?
See: How Tos list below

Resetting pupil passwords

A. Is the correct school name showing at the bottom of the login page?
Go to www.starz.org.uk follow through to the starz or little starz user list and select the correct name for your school or setting - type your username and password carefully!

How Tos

See all currently available files here or select indvidual files listed below

Communities	Discussion Forum	Email	Administer Accounts
Adding and removing members Adding community groups to communities ie a Yr Group (video)	Starz Rules and Guidelines (doc)	Monitoring Emails	Resetting pupil passwords(doc) Exporting information from SIMS for a New Intake Year (doc) Editing Multiple Accounts
Creating Communities and Adding Members Designing Your Community Page (pdf) Designing Your Community Page (doc)		White List Request Form (doc)	Deactivating and Deleting Accounts
Community Blogs		Sending Emails in Little Starz and Starz Starter theme KS2 Improver theme
Tagging Files in Community Gallery

In the Curriculum

Your Learning Platform

E-Safety

Accounts

How Tos / FAQs